Q&A - 九森原木

woodecorco Q&A

What is the difference between woodecorco and other stores?

九森原木的桌板每一片都有明確進口資料，無須擔心木種來源本店的木種有8成來自於日本...

How do I place an order?

Welcome to inquire first on LINE and the fan group. Since there are many choices of wood types, iron leg styles, and sizes, it is recommended to visit the store. After confirming the details and customized parts, you can place an order directly...

Algorithm for shipping cost?

One trip per car costs NT$3,000, including transportation, shipping and installation. In remote areas such as Huadong, south of Taichung, outer island areas or exports to other countries, freight will be quoted separately...

How to choose the size?

We will first understand your functional needs and make customized suggestions. Whether it is a dining table, desk, or coffee table, we can find the most suitable table for you...

How long is the product warranty period?

A 3-month warranty is provided after sale. The warranty covers insect removal, cracks and daily damage repairs...

How to maintain wooden products?

In case of dirt, wet and dry rags can be used, do not use pickle cloths or detergents to scrub the tabletops have been painted, so you don't have to worry about water soaking...

Is the product in stock? Or pre-order?

The items displayed in the store are in stock and will be purchased every 2-3 weeks (the size and wood species are not necessarily the same). If you have special needs, the required sizes can be provided. You can go to the warehouse to find out whether there are matching boards.

Are all products displayed in stores?

Yes, one version will be displayed in the Zhubei store and Yilan store, but if the Zhubei site does not meet the customer's size, we can also transfer the Yilan products to the Zhubei store for customers to see, and select and process...

Product delivery time?

If the spot selection is completed and no sorting is required, shipment can be arranged. However, if cutting, processing or customization is required, there will be different processing times depending on the needs. Please refer to the quotation for the detailed shipping time...

Can old furniture be recycled?

Jiusen Logs does not provide recycling services for old furniture. If necessary, you can call the county or city environmental protection bureau to make an appointment to recycle furniture.

Can customized requirements be added?

Yes, welcome your requests to us. We suggest you provide your customized drawings and communicate the details with us. We will pay attention to the quotation provided. After confirming the order, you will enter the production process. After completion, you can choose to pick it up or ship it to your designated location. area...

What is the difference between woodecorco and other stores?

Each table board of Jiusen logs has clear import information, so there is no need to worry about the source of the wood species. 80% of the wood species in this store come from Japanese wood species...

How do I place an order?

Welcome to inquire first on LINE and the fan group. Since there are many choices of wood types, iron leg styles, and sizes, it is recommended to visit the store. After confirming the details and customized parts, you can place an order directly...

Algorithm for shipping cost?

One trip per car costs NT$3,000, including transportation, shipping and installation. In remote areas such as Huadong, south of Taichung, outer island areas or exports to other countries, freight will be quoted separately...

How to choose the size?

We will first understand your functional needs and make customized suggestions. Whether it is a dining table, desk, or coffee table, we can find the most suitable table for you...

How long is the product warranty period?

A 3-month warranty is provided after sale. The warranty covers insect removal, cracks and daily damage repairs...

How to maintain wooden products?

In case of dirt, wet and dry rags can be used, do not use pickle cloths or detergents to scrub the tabletops have been painted, so you don't have to worry about water soaking...

Is the product in stock? Or pre-order?

The items displayed in the store are in stock and will be purchased every 2-3 weeks (the size and wood species are not necessarily the same). If you have special needs, the required sizes can be provided. You can go to the warehouse to find out whether there are matching boards.

Are all products displayed in stores?

Yes, one version will be displayed in the Zhubei store and Yilan store, but if the Zhubei site does not meet the customer's size, we can also transfer the Yilan products to the Zhubei store for customers to see, and select and process...

Product delivery time?

If the spot selection is completed and no sorting is required, shipment can be arranged. However, if cutting, processing or customization is required, there will be different processing times depending on the needs. Please refer to the quotation for the detailed shipping time...

Can old furniture be recycled?

Jiusen Logs does not provide recycling services for old furniture. If necessary, you can call the county or city environmental protection bureau to make an appointment to recycle furniture.

Can customized requirements be added?

Yes, welcome your requests to us. We suggest you provide your customized drawings and communicate the details with us. We will pay attention to the quotation provided. After confirming the order, you will enter the production process. After completion, you can choose to pick it up or ship it to your designated location. area...